Privacy Policy
Last updated: July 2026
Taizhou Handyluxe Daily Products Co., Ltd. ("Handyluxe", "we", "us", or "our") is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or engage in business with us.
By using our website or services, you consent to the practices described in this Privacy Policy. This policy complies with applicable data protection laws, including the Personal Information Protection Law (PIPL) of the People's Republic of China and the General Data Protection Regulation (GDPR) of the European Union.
1. Information We Collect
We collect the following types of information:
- Contact Information: Name, email address, phone number, company name, and business address when you fill out our contact form, request a quotation, or communicate with us.
- Account Information: Name and email address when you create an account on our website.
- Communication Records: Messages, inquiries, and correspondence you send to us via email, WhatsApp, or our contact form.
- Business Information: Company details, tax identification numbers, shipping addresses, and purchase history for wholesale and OEM/ODM transactions.
- Technical Data: IP address, browser type, device information, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and respond to your inquiries, quotation requests, and orders.
- To communicate with you about products, services, and business opportunities.
- To process wholesale transactions and manage OEM/ODM projects.
- To provide customer support and resolve any issues with your orders.
- To improve our website, products, and services based on your feedback and usage patterns.
- To send you marketing communications about new products and promotions (only with your consent; you can opt out at any time).
- To comply with legal obligations and protect our legitimate business interests.
3. Legal Basis for Processing (GDPR)
For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
- Consent: When you provide information voluntarily through our contact form or account registration.
- Contractual Necessity: When processing is required to fulfill a business contract or quotation request.
- Legitimate Interests: When processing is necessary for our legitimate business operations, such as responding to inquiries or improving services.
- Legal Compliance: When processing is required to comply with applicable laws and regulations.
4. Data Cross-Border Transfer
As an international trading company based in China, your personal information may be transferred to and processed in countries outside of your country of residence. We ensure that such cross-border transfers comply with applicable data protection laws, including:
- The Personal Information Protection Law (PIPL) of the People's Republic of China, including requirements for cross-border data transfer assessments.
- Standard Contractual Clauses (SCCs) or other appropriate safeguards for transfers to countries outside the EEA.
- Your explicit consent for international data transfers when required.
We do not sell your personal information to third parties.
5. Data Sharing and Disclosure
We may share your personal information with:
- Service Providers: Logistics companies, payment processors, and IT service providers who help us operate our business.
- Business Partners: When necessary to fulfill wholesale orders or OEM/ODM projects, with your consent.
- Legal Authorities: When required by law, regulation, or legal process.
All third parties with whom we share data are bound by confidentiality obligations and may only use your information for the purposes we specify.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:
- Business transaction records: 5-10 years (as required by tax and trade regulations).
- Customer communication records: 3 years after last interaction.
- Account information: Until you request deletion.
- Marketing consent data: Until you opt out.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data ("right to be forgotten").
- Restriction: Request that we limit the processing of your data.
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to the processing of your data for marketing or other purposes.
- Withdraw Consent: Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us using the information provided below.
8. Cookies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and provide certain functionality. You can control cookies through your browser settings. We use the following types of cookies:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Help us understand how visitors use our website.
- Marketing Cookies: Used to deliver relevant advertisements (only with consent).
9. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission.
- Access controls limiting data to authorized personnel only.
- Regular security assessments and staff training.
- Secure data storage with backup and recovery procedures.
10. Children's Privacy
Our website and services are intended for business and retail customers aged 18 and above. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal data, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: